How much is delivery?
||Rest of World
| Unlimited Items:
Do you ship internationally?
Yes. From this site, we ship to UK, EU and Rest of World. The two locations we do not ship to are USA and Canada. If you are based in these locations and want to order, please go to our local website by clicking here.
How will my order be sent?
All UK orders are sent via Royal Mail. EU and Rest of World orders sent via Royal Mail International.
How long does it take you to dispatch/deliver an order?
All orders will be dispatched within 2 working days and will take the following lead time to be delivered -
||Rest of World
| From Payment Date:
||Within 5 working days
||Within 10 working days
||Within 15 working days
What happens if I miss my delivery?
UK: If we are unable to gain access to your delivery address then the goods will be returned to your local delivery depot. The courier will leave a calling card with instructions to arrange re-delivery or alternatives.
EU/Rest of World: Dependent on your local postal company. They should leave instructions for you. Please contact them. In the case of no response, contact us.
What do I do if delivery takes too long?
Please note that we advise a maximum waiting time as outlined below. If by the end of the recommended time your order has still not arrived then please contact us.
UK – 7 working days
Europe – 17 working days
Rest of World – 22 working days
BFPO – 32 weeks
British Forces Post Office (BFPO) deliveries.
Please be advised that we do ship to BFPO and normally dispatch the item within 1-2 working days (add delivery time on top of this), but we have the following terms which you should be made aware of:
HotShotsCalendar.com can take no liability for lost, damaged or stolen packages. In the case of reported lost, stolen or damaged goods, HotShotsCalendar.com can provide no refund. We do not supply tracking or PODs for BFPO orders. You order to a BFPO at your own risk. Please be advised that delivery to BFPOs can take up to 32 weeks.
By ordering from our website to a BFPO you automatically adhere to the above conditions.
Q: Who is behind the Hot Shots calendar and who benefits?
A: The Hot Shots Calendar was originally created by Edgar Brother’s Police and Military Division. Today it is backed but not just EdgarBrothers but also several other key sponsors including Crimson Trace, Creative Superette, Crye Precision, Soldier Systems and Smith Optics. The calendar’s primary aim is to raise money for the Help For Heroes charity which we have consistently done over the last 4 years.
Q: There isn't a USA or Canada shipping option?
This website is intended for people making purchases from the UK, Europe and the Rest of the World (Excluding US & Canada). Please make sure if making a purchase from the USA or Canada that you are on www.hotshotscalendar.com
or use the geo-location at the top of the page to swap over. All other purchases must be made using this website.
We have two sites this year as we are using two distribution centres. This means you recieve your items not only quicker, but it's also cheaper too!
Q: How will my purchase show up on my bank statement?
A: Your purchase will show up as a Paypal transaction with Ian Edgar (Liverpool) Limited. Hot Shots will not be mentioned.
Q: Is your website secure?
A: Yes, we use a Shopify e-commerce platform and for payment, Paypal secure checkout. All your data is encrypted and kept safe with these two companies, whom are both verified SSL secure. You are in safe hands!
Q: Do you accept credit and debit cards?
A: Yes, we accept all major credit and debit cards. Paypal handle all our transactions and they are a global online payments provider meaning they can handle almost any type of card. You can also pay using your Paypal account balance.
Q: Your website has a currency converter, can I pay in US Dollars or Euros?
A: All transactions on the site are done in GBP (£). This does not mean that you have to personally convert to GBP but Paypal will do it automatically when you pay.
Q: I have a question about delivery?
A: Please see our Delivery policy.
Q: Can you deliver my order to an address other than my billing address?
A: Yes, we can. Please just fill out the shipping address section when checking out through Paypal.
Q: How do I return an item I have purchased?
A: Please see our Returns policy.
Q: Can I get one of the Hot Shot Girls’ numbers?
A: No! Sorry bud!